Per-Incident Repair: Your Printek mobile printer will be repaired and adjusted to factory specifications. Factory service repairs include a 30-day warranty on parts and labor.
Coverage Under Standard Warranty:
- All Printek mobile printers carry a full one-year warranty on the entire printer—case, printhead, and battery included.
- Printers under warranty coverage must be returned to the nearest Independent Authorized Service Center or to Printek for warranty repair.
- The warranty does not cover damage to printers through excessive mistreatment. Cost of repair for an excessively mistreated printer, if repair can be accomplished, will be that of a Major Repair as shown below.
- Costs for repair of printers not under warranty are as shown below.
Rates for Return to Factory Service:
|FieldPro Series Printers||$75||$180|
|MtP400 Series Printers||$75||$180|
|MtP300 Series Printers||$75||$180|
|Mt3-II Series Printers||$60||$140|
|Mt2 Series Printers||$50||$120|
*Minor Repair includes diagnosis and replacement of covers, gears, rollers, harness, and buttons.
**Major Repair includes replacement of any or all of the following: main electronics board, printhead, and interface module.
ADD for Major Repairs:
- If your printer(s) have the Bluetooth® or Wi-Fi option, please add $5 to the above price.
- If your printer(s) have the MCR and/or SCR option, please add $15 to the above price.
Includes standard ground return shipping costs. Expedited shipping is available at an additional cost.